Data from the National Automobile Dealers Association (NADA) reveals that in 2016, new-vehicle dealerships wrote more than 300 million repair orders, and recorded service and parts sales of nearly $110 billion. NADA data also reports that service, parts, and body shop profits make up 47.3% percent of an average dealership’s
With smartphones and other mobile devices, we’ve reached the point where when we see someone who isn’t going through life constantly connected, we think they’re some sort of Luddite contrarian. Pew Research from earlier this year reveals that 77% of American adults now own smartphones, and almost half of the
You don’t have to be a superhero to succeed in the automotive industry. Or do you? If you’re a woman, you may have felt like you had to leap tall buildings in a single bound or perform mind-melding tactics to succeed in a profession long dominated by men. Fortunately, that’s
When you bought your dealership’s customer relationship management (CRM) system, were your expectations sky high? Did you think it would free up you and your staff to spend more time on selling vehicles, and less on process and record-keeping? But now that you and your employees have lived with it
“What’s good for General Motors is good for America.” This well-known and oft-repeated quote was attributed to Charles Erwin Wilson, U.S. Secretary of Defense during the Eisenhower years, and CEO of General Motors from 1941 through 1953. Although Wilson’s alleged statement was later revealed to be a misquote taken out
April is the month when spring kicks into gear, and traditionally coincides with the time of year when Americans start thinking about hitting the road for getaways and vacations—or just upgrading from the old beater to something shiny with that great new car smell. It’s also the month of Tax
Another National Automobile Dealers Association (NADA) Convention & Expo has come and gone. The big show—this time NADA’s epic centennial celebration in New Orleans—passed, as always, like a blur. Unlike the previous show in the Big Easy in 2014, the weather cooperated this year for NADA100, which gave attendees no
A mere 10 months after the previous convention in Las Vegas, auto dealers and their employees, manufacturers, vendors, vertical industries, and many others have packed their bags to head to the Big Easy for the biggest show of the year: the 2017 National Automobile Dealers Association (NADA) Convention & Expo.