Customer Relationship Management
The Car Buying Revolution is Here. Now What? | Download Learn the 2 most important dealership goals to keep up the the way consumers are buying cars now in this White Paper by Autobytel. Download this White Paper for FREE by completing the form below, then click the “Download Now” button.
White Paper | The Mystery Lead Explained | Download Learn how to work a mystery lead smarter to avoid frustration and ultimately help you win the sale in this White Paper by Autobytel. Download this White Paper for FREE by completing the form below, then click the “Download Now” button.
White Paper | Turn Up The Volume On Process | Download Now is a great time for the auto industry to capitalize on technologies, drive leads, and grow sales from their own websites. But no matter how a customer reaches you – through your desktop site, your mobile site, your
Santa Monica, CA — July 28, 2016 — More new vehicles were leased in the first half of 2016 than during the first half of any other year in history, according to the latest Lease Market Report from Edmunds.com, the leading car shopping and information network. Lease volume has doubled
As the auto industry continues to change daily, dealership strengths and weaknesses become apparent throughout. When the internet age was born, a shift in the management talent of store occurred. A manager’s job, that used to only go to the strongest closer in the store, became a job that instead
To increase automotive sales, the dealers require opportunities. Only the marketing team can provide opportunities by attracting maximum new potential auto buyers. An auto dealership can use a number of advertising methods to lure people to their showroom—by giving printed advertisements in newspapers, business magazines, giving commercial ads on TV,
Compliance. It’s a word that can make us all cringe. It also carries the stigma of requiring your dealership to add additional steps to its already-hectic daily workflow. Reluctance to change is understandable because the fear of an unknown result—as well as your comfort level with existing procedures—could hinder your
April is the month when spring kicks into gear, and traditionally coincides with the time of year when Americans start thinking about hitting the road for getaways and vacations—or just upgrading from the old beater to something shiny with that great new car smell. It’s also the month of Tax
An uninsured customer walking through your doors is the first sign of a potential headache, and costly time-waster for dealerships. It’s inefficient and frustrating to spend hours on the sales floor before moving customers into the finance and insurance stage, just to learn they aren’t insured or have a lapse
With his campaign promise to put a stiff tariff on vehicles manufactured outside of the United States, President Donald Trump has automakers scrambling and dealers worried. The proposed tariff, generally mentioned to be 20%, throws a wrench in auto pricing. If domestic manufacturers move production back to the U.S., they
When the election results were known the morning of November 9, 2016, one thing was certain: Change is coming. President Donald Trump’s administration made clear during its campaign and after the election that burdensome regulations had adversely effected business growth and jobs creation. An expressed priority of the new administration
Margin compression continues—what can you do about it? Car dealers are notorious for fighting through tough times. Their best right hook is more car sales, but there’s another way to punch back, which is to take some skin off margin compression by using cost and expense control. “Trim” is the
While you’re reading this, adaptive cyber criminals may be targeting your dealership and your customers—to steal your money and their identities. Today’s cyber thieves and hackers seem to remain one step ahead of security systems and theft deterrent tools, but that’s changing. That’s good news for any retailer, including auto
Birmingham, AL — Federal law enforcement is cracking down on deception and fraud in car dealership operations. An Alabama lawyer who represents auto dealers says they should take preemptive action to protect themselves from rogue employees, who could expose the dealership to significant liability. W. Scott Simpson, managing partner of
Timonium, MD — August 22, 2016 — Helion Technologies announced today that 75% of small businesses have experienced security breaches in the last 12 months, according to a recent survey conducted by Osterman Research. The findings were published in a July 2016 report titled IT Security at Small to Mid-Size
BOSTON — March 22, 2017 — It doesn’t matter what you do, where you come from, or where you’re headed, everyone is a salesperson. This is the core premise of the new book, Who Knew? by Richard F. Libin, business owner, educator, and author. Libin asserts that selling is an essential skill,
Amazon made headlines last year with the launch of Amazon Vehicles, its new research site for auto buyers. Consumers can explore and compare makes, models, features, and even MSRP data. Franchise regulations mean Amazon can’t actually sell new cars yet, though it’s possible the company will get into the used
Ten years ago, the smartphone and Facebook came into the world within a few months of each other. This combination of having fingertip access to the sum total of all human knowledge and a rapidly expanding network of “friends” from all around the globe fundamentally changed human communication. And it
Alright, coach, it’s the third week of the last month in the sales quarter. Your team hasn’t quite hit its quotas for the month or quarter, and you’re running out of time. The pressure is on to get your best players on the field and finish the sales quarter strong.
Profits-Technology-Transparency | Download Consistency and transparency will set apart the next generation of successful dealers. Learn how to close more retail deals, avoid costly appraisal guesswork, and avoid unnecessary inventory sourcing and disposition costs in this White Paper by The Appraisal Lane (TAL) . Download this White Paper for FREE
How to Call a Car | Video Watch this informative video primer from Jahon Jamali of The Appraisal Lane (TAL) about the steps your dealership need to take to call a trade-in appraisal correctly. Check out this video for FREE by completing the form below, then click the “Watch Now”