MPi’s World Class Inspection Program Drives Substantial Monthly Service Profits in Auto Dealer Service Departments

Las Vegas, NV October 25, 2010 —   Mobile Productivity, Inc., (MPi) ( a leading provider of profitability tools for auto dealer service departments, today announced that auto dealers using its World Class Inspection™ (WCI) Program have proven to be more profitable. A study of WCI dealers from Jan-Oct 2010 found that “on average” these dealers generated an additional $76.00 in customer pay parts and labor sales per repair order, proving the success of the program in service departments nationwide.



Increase in Customer Pay Parts and Labor Sales per RO with MPi



All Dealerships

$                  70.08

Top 25%*

$                127.85



Asian Non-Luxury


All Dealerships

$                  50.04

Top 25%*

$                  92.02



European and Asian Luxury


All Dealerships

$                107.27

Top 25%*

$                248.88


* Top 25% of the best-performing dealerships on the MPi program


 “Last year we broke all kinds of records for retail customer pay business at our stores,” says Steve Jellen, Flemington (N.J.) Car and Truck Country  fixed operations director, noting a $1.1 million gain in customer pay work for the year (a 5 percent gain for the group). We increased our volume of pay for repair orders (ROs). We increased our overall number of ROs and traffic volume.”


“With two years of an economic recession, I wonder where we’d be without the MPi program,” Jellen says. “You can’t measure what it would have looked like.”


MPi’s primary focus is providing dealerships the necessary tools, processes and training to successfully institute a comprehensive, world class inspection program in service departments across North America.  MPi’s proven results driven solution has been helping over 800 dealerships achieve a 4 or 5 to 1 return on investment since 2003 by increasing the sale of legitimately needed service work. 


                “With current market conditions, the key is to promote and sell all legitimately needed parts and service work to existing customers. Dealers using the World Class Inspection system uniformly see significant increases in recommendations per vehicle inspection; which translates to healthy increases in gross profit,” said David Boyle, President and COO of MPi.


The WCI system focuses on the management of a “customer friendly” process which, when performed correctly, produces better results.  MPi’s complete and all inclusive vehicle inspection program includes its state of the art software solution, EDGE customized customer friendly communication tools (Recommended Action Plan™ and Know Your Vehicle™ reports), detailed management reporting and analysis tools, ongoing consulting and training services, and process and performance metrics.


WCI pricing is based on dealership size and number of users. A dealership can receive a no-cost price quote and business case by contacting MPI at (888) 503-8040 or visiting MPi’s website at:


About MPi:

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