Your dealership may have what many employers deem to be a reasonable policy for all employees: a zero-tolerance drug policy. You likely test all new personnel before they’re hired, as well as employees who are involved in incidents resulting in injury. You may also conduct random testing. This policy is
If you’re not always on the lookout for top talent, you’re probably missing quality candidates. While experienced salespeople might be the first on your wish list, there is one demographic that dealerships should not be ignoring: college students. Providing employment opportunities to college students is a great way to motivate
All departments within your dealership can become the victim of a security breach, including your service lane. By actively managing security throughout every department, you may be able reduce the risk of a breach. Are you paying enough attention to your service department security? Security breach consequences Security breaches can
This year, at the NADA Convention and Expo in Las Vegas (March 31 through April 3), Dealer Marketing Magazine is kicking off a new, free dealer training website called DealerTrainingHUB.com. At this new site, you will find free whitepapers, webinars, and videos on all kinds of auto dealership training subjects.
There are many aspects involved in running a smooth and profitable business, and service is obviously a big part of any dealership’s success. What may not be obvious, however, is how impactful service technician satisfaction is and the overall effect it has on your bottom line. At Carlisle & Co.,