Dealership operations can often be a big ship with a small rudder. With all this movement in the technology revolution, what does it take to change course? The answer depends upon the lens through which you view technology, change, and what is happening in the industry. When implementing technology, or
It used to be that Black Friday was the biggest shopping day of the year, but now consumers actually adore Mondays, as long as they’re followed by the word “cyber.” Recent statistics show that in-store retail shopping dropped 4% from last year, while online sales rose 18% over the same
Many dealerships boast an online presence complete with a dynamic website and a credit application. Yours is likely no different. You probably try to keep the site updated with your current inventory and latest specials. These tactics are only half the battle in our hyperconnected world, which requires you to
Wikipedia defines revolution (from the Latin word revolutio, which means “turn around”) as a fundamental change in political power or organizational structures that takes place in a relatively short period of time when the population rises up in revolt against the current authorities. Aristotle described two types of political revolution:
In 1965, technology pioneer and Intel co-founder Gordon Moore developed what would become known as Moore’s Law, describing how computer processing speed doubles every 18 months. In 2016, some say that the next five to 10 years of technology innovation will move faster than that of the past 100 years.
If you’re of a certain age, you remember Blockbuster, that magical place we flocked to in droves to view rows of VHS tapes of our favorite old and recent movies, all quickly rentable for overnight viewing. In its earliest days, Blockbuster even rented video players to watch the movies we’d
In the years I’ve been providing dealers with F&I technologies and services, the effect of technologies influencing F&I practices has never been so profound as it is now. Beginning with the emergence of the Internet in the early ’90s, we’ve witnessed e-contracting, e-rating, and e-menus, and for dealers in some