Millennial employees now make up a huge percentage of the American workforce—and that number is growing. Experts estimate that by 2025, as much as 75% of the work force will fall into this age group. Your future employees will be millennials, so you need to start attracting them to your
With smartphones and other mobile devices, we’ve reached the point where when we see someone who isn’t going through life constantly connected, we think they’re some sort of Luddite contrarian. Pew Research from earlier this year reveals that 77% of American adults now own smartphones, and almost half of the
If you’re not always on the lookout for top talent, you’re probably missing quality candidates. While experienced salespeople might be the first on your wish list, there is one demographic that dealerships should not be ignoring: college students. Providing employment opportunities to college students is a great way to motivate
With the year wrapping up, now is the ideal time to evaluate whether or not your dealership met all of the goals you set at the beginning of the year. Are the sales and service teams that you started the year with still intact, or have they changed multiple times?
With respect to sales positions and service advisors, employee turnover has the greatest impact on a dealership’s performance. According to the 2015 NADA Dealership Workforce Study, the turnover rate for salespeople in dealerships is extraordinarily high—about 72%. What’s even more staggering is the turnover that occurs in the first three
The automotive industry is experiencing massive growth as dealerships are increasing sales. New technology is being designed to help car dealers manage their business better. It seems that car dealers are opening up even more to new ideas and are starting to make positive changes. The problem of turnover in
It’s no secret that dealerships face a ton of difficult challenges when looking to hire a new marketing agency or vendor. Who can we trust? Will they understand our business? Will their marketing efforts work in getting us closer to our goals? Choosing an advertising agency isn’t easy—not by a
In May of 2009 there was an article in the Katy Times about the Harris County Sheriff’s Office looking for two individuals who had defrauded several Houston area car dealerships of nearly $750,000. The two gentlemen in question were obtaining employment at various automobile dealerships in order to obtain customer