Being an auto dealer comes with great opportunity, but operating the business side can be a daunting task. Dealers need resources that are easy to access and simple to comprehend in order to stay ahead in a highly competitive environment. The following resources represent the top 10 go-to providers of
It’s been predicted in countless sci-fi books and movies and by talk show pundits that the doom of humanity will be at the hand of its own creation: artificial intelligence (AI). If we are to believe them, robots are coming to wage war, take our jobs, and render people obsolete.
I was born in 1992, and received my first email address at the age of six. I am what is referred to as a millennial. Nowadays, that term often connotes laziness, an obsession with technology and social media, and a short attention span. This piece is not intended to defend
Millennials—people born between 1980 and 2004—are late to join the car-buying masses. The latest reports, however, indicate that this generation is finally entering the market at high speed. In fact, a recent study by J.D. Power’s Power Information Network reported that the share of millennials in the new-car market jumped
As you already know, consumers’ buying behaviors are evolving. Not only are more transactions than ever being initiated online, but now, some companies are promising a complete online transaction. You may wonder how your brick-and-mortar dealership will compete with the latest technologies that offer a fully automated, consumer-driven online transaction.
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We’re in an age of disruption. Whether it’s Amazon, Uber, or Airbnb, new technology comes out every year that changes an established industry forever. This can make the future uncertain for auto dealers, who have worked hard to build up their businesses and are wary of being sideswiped by the
In 1896, the first independent automobile dealership opened in Detroit, Michigan, forever changing the automotive industry. After that, automobile franchises started appearing everywhere, mainstreaming car buying. For the next 100-plus years, with the exception of early adapters, the automotive sales process and consumer behavior generally stayed the same, until now.
Whether you’ve decided it’s time to transform your sales process or adopt a new technology, change management is a process you need to plan thoroughly. Too often, however, the human element of technology implementation is not fully taken into account, and the result is a less-than-successful launch. Depending on how