Compliance. It’s a word that can make us all cringe. It also carries the stigma of requiring your dealership to add additional steps to its already-hectic daily workflow. Reluctance to change is understandable because the fear of an unknown result—as well as your comfort level with existing procedures—could hinder your overall performance. We all know time is money, … [Read more...] about Switch to Paperless Processes to Make Compliance a Cinch
Why You Need to Monitor Your Service Department Security
All departments within your dealership can become the victim of a security breach, including your service lane. By actively managing security throughout every department, you may be able reduce the risk of a breach. Are you paying enough attention to your service department security? Security breach consequences Security breaches can be devastating for your dealership, and … [Read more...] about Why You Need to Monitor Your Service Department Security
How to Stay Compliant When Offering Add-On Products
Largely because of technological advances, many of which were on display at this month’s NADA Convention, there have never been more opportunities for your dealership to present and sell add-on products to your customers. Whether in the showroom, on the lot, or even on a mobile device in the comfort of a customer’s family room, you can present and sell add-on products to … [Read more...] about How to Stay Compliant When Offering Add-On Products
3 Steps to Manage Dealership Security in the Open Integration Era
Due in large part to technological advances over the past decade, there has never been more freedom for your dealership to integrate to its preferred dealership service providers—for example, your inventory provider. With this freedom to integrate comes the responsibility to protect your dealership’s customer information. Although there are countless facets of dealership … [Read more...] about 3 Steps to Manage Dealership Security in the Open Integration Era