COVID-19 blind-sided us with an uppercut, right hook and hard hit to the gut. We may be down and a little dizzy, but we are not out for the count. I'm so proud of this country and multiple industries for answering the call of duty. Our manufacturers have switched over entire assembly lines. Dealerships have created new processes to accommodate online sales and employees working … [Read more...] about The Road to Recovery
Before we start exploring the reasons why every car dealer must conduct an on-site compliance audit in his car dealership, let us form an overview of its fundamental concept and notches of significance. There are federal guidelines that govern each department of a car dealership; for example, there is a Used Car Rule for the sales department and CAN-SPAM Act for the BDC … [Read more...] about Why Conduct an On-site Compliance Audit in Your Car Dealership?
No matter the size of your car dealership, it is in your best interest as a dealership owner to put tools in place that protect the reputation of your organization. With each new car dealership employing an estimated 70 people on average in 2019, the best place to start is within your company. Implementing a comprehensive compliance program that consists of regular audits, … [Read more...] about Importance of Whistleblower Hotline as Part of Dealership Comprehensive Compliance Program
The technology in today’s cars is amazing. Features like automatic lane departure warning, automatic braking, and adaptive cruise control practically drive the vehicle for us. Even the classic buttons and knobs of dashboard interfaces are being replaced by interactive screens that rival tablets in quality and control. Automobile manufacturers are doing their best to keep … [Read more...] about 6 Steps to Prevent Hacking at Your Dealership
While you’re reading this, adaptive cyber criminals may be targeting your dealership and your customers—to steal your money and their identities. Today’s cyber thieves and hackers seem to remain one step ahead of security systems and theft deterrent tools, but that’s changing. That’s good news for any retailer, including auto dealerships. Cyber crimes are adaptive … [Read more...] about Why Adaptive Crimes Are a Threat to Your Business—and Customers