For 18 years CXAUTO is the only summit series dedicated to helping the automotive industry create exceptional customer experiences and evolve omnichannel shopping, buying, and aftercare processes to meet ever increasing consumer expectations. COVID-19 has accelerated existing consumer trends of online shopping, buying, and home delivery. CXAUTO2022 will address how OEMs and dealers are collaborating to leverage customer data to create personalized online and in-person experiences that seamlessly reinforce the brand throughout the customer lifecycle, improving customer satisfaction and profitability.
CXAUTO2022 will provide an exclusive, intimate atmosphere offering best-in-class peer learning, collaboration, and networking activities with thought leader speakers, fellow delegates, and sponsor executives. Don’t miss this powerful annual gathering of 3 individual summits featuring recognized automotive innovators and disruptors that are meeting the demand for more personalized customer interactions, streamlining the shopping, buying, and aftercare experiences, and creating new products and services in the “age of the customer”.