At VinSolutions, nothing matters more to us than helping dealers stay ahead of constant change—in your customers and in your business. As the digital age continues to reinvent the car shopping experience, we’re reinventing the tools that help dealers build and maintain relationships with every kind of customer, no matter how they like to shop. Winning the 2014 Technology Leadership award in the internet lead management (ILM)/customer relationship management (CRM) category is an honor we’re particularly proud of.
VinSolutions was founded in 2006 by a team of retail automotive experts who brought true understanding of modern dealership challenges to groundbreaking products and services. Our dealership management software solutions, which extend beyond CRM into every part of the business that connects with customers, have made VinSolutions a proven trendsetter. Today, we’re leading the charge to bring better, faster and more agile customer engagement and retention solutions to today’s automotive dealers in a new and very different era.
Simply put, we don’t see today’s customers as just customers. We see them as unique individuals with constantly changing needs, desires and behaviors—so we built a CRM that sees them the same way. That logs their every interaction with your dealership departments, their online search and click history, and their visits to your showroom. That tracks their constantly changing preferences. That turns every social and communication channel into an opportunity to connect with customers, close them, and keep them coming back.
We have a unique perspective on today’s dealerships, too. In an age when timing and efficiency are everything, there’s an advantage to having all your tools and systems seamlessly connected to each other. But our software system takes it a step further. Our integration model is built around our CRM, so every department has direct access to the same detailed customer insight—whether they’re in the office or on their mobile devices. All of that valuable, real-time customer data is leveraged automatically and instantly across the entire dealership. Prompting timely conversations with customers. Deploying targeted messaging at critical moments, through customers’ preferred communication channels. Customizing the web experience to drive traffic and increase conversion. And developing marketing tactics that always hit the mark.
Our CRM is preferred by dealers across the country, because it drives connections that drive more sales. The VinSolutions dealership software solution includes:
- Award-winning CRM and Internet Lead Management
- Campaign Tools
- Market Pricing
- Performance Management
To learn more about our CRM-centered dealership software solution, visit vinsolutions.com and request a demo today.
VinSolutions is OEM-certified by every major manufacturer and is ADP, Reynolds & Reynolds and Dealertrack DMS (Digital Management System) certified. The company is a member of AutoTrader Group, which includes AutoTrader.com, Kelley Blue Book, vAuto, HomeNet Automotive and Haystak Digital Marketing.