New service represents the only reputation monitoring service developed and offered exclusively for the automotive industry
Chicago, IL – July 25, 2012 – SOCIALDEALER, a leading reputation and social media management company that helps automotive dealers create, manage and monitor their social activities through one centralized web platform, today launched a first-of-its-kind reputation monitoring service to help automotive dealers and manufacturers monitor the top ten review sites.
Using the solution, dealerships can actively monitor their reputation on sites such as, Google, DealerRater, Edmunds, Cars.com and others in real time, as well as receive weekly reports. SOCIALDEALER’s reputation monitoring helps dealerships finds gaps in their sales and service process, while also allowing them to act quickly to any negative reviews. Weekly reports help management keep an eye on overall trends in reputation and effectively steer the conversation about their brand and store.
“One recurring issue we are hearing from dealers is that managing their reputation across so many review sites requires significant time and energy. They know that reviews are affecting their sales and see the importance of monitoring them, they just need a way to get it done efficiently,” reports Phil Penton, President of SOCIALDEALER. “After hearing this, we developed a cost-effective solution to provide dealers with a snapshot of their reputation, so they are always aware of what’s being said about their brand.”
In addition to Reputation Monitoring, SOCIALDEALER provides full reputation management services that include responses to reviews, growing reviews from customers and analytics at both the dealership and group level.
For more information on SOCIALDEALER’S reputation management solutions and monitoring, visit www.socialdealer.com/reputation.
SOCIALDEALER is a social media management company that provides the industry’s only complete solution to help automotive dealers create, manage and monitor their social profiles, reputation and content, as well as engage with new and existing customers. SOCIALDEALER offers expert assistance in the development and implementation of a dealers’ social media strategy.0