• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
Dealer Marketing Magazine

Dealer Marketing Magazine

Expert Automotive Knowledge At Your Fingertips

  • Expert Panel
  • Marketing
    • Advertising
    • Content Marketing
    • Direct Marketing
    • eCommerce
    • Internet Marketing
    • Lead Generation
    • Paid Search
    • SEO
    • Social Media
    • Websites
  • Customer Experience
    • AI
    • CRM
    • Customer Service
    • Loyalty and Retention
  • Dealership Business
    • Business Development
    • Dealership Security
    • Digital Retailing
    • Finance & Insurance
    • Fixed Ops
    • Inventory Management
    • Pre-Owned
    • Recruitment & Training
    • Sales Training
    • Technology Solutions
  • Podcasts
  • About Us

Spireon Adds New Monitoring and Workflow Features to GoldStar to Reduce Costs and Complexity in Vehicle Finance

December 19, 2017 by Press Release

goldstar-spireon

Irvine, CA — December 13, 2017 — Spireon Inc., a leader in connected vehicle intelligence solutions, today announced the latest enhancements to their GoldStar™ GPS solution for the vehicle finance industry.


New GoldStar Enterprise adds enhanced workflow automation for lenders, credit unions and large Buy Here Pay Here (BHPH) dealerships with multiple locations. The company also added a new, nationwide Impound Lot database, prebuilt into the platform, and available for both GoldStar Pro and GoldStar Enterprise customers.

“Non-prime auto lenders face expensive and time-consuming challenges in servicing loans, communicating with buyers, managing risk and recovering vehicles when necessary. These challenges are amplified when dealing with a high volume of vehicles across multiple dealers and branches,” said Brian Deeley, director of product management at Spireon. “GoldStar Enterprise is specifically designed to manage high-volume operations and streamline business workflows across different branches, divisions and partners.”

GoldStar is now available in three versions to suit customers of all sizes. Small BHPH dealers can use entry-level GoldStar Basic for vehicle location monitoring, payment reminders and recovery. GoldStar Pro adds predictive reporting and customizable integration features for more complex dealerships. New GoldStar Enterprise extends the features of GoldStar Pro with workflow tools to streamline the management of multi-tiered operations, including:

Sub-accounts for dealer partners

Lenders can provide account access to dealers they finance, enabling them to use GoldStar’s secure, online portal to manage and monitor vehicles under contract.

Request installation service

Lenders can place GPS installation requests on behalf of their dealers or delegate their dealers to make their own requests in the portal. Automated workflows will notify and schedule the Spireon installation team on behalf of the lender, and will also notify the lender when the installation is completed.

Device ordering and activation

Device orders can be placed via web portal by the lender on the dealer’s behalf, or delegated to their dealers for self-service ordering.Post installation, lenders can ensure devices are reporting correctly and vehicle information is entered into the system correctly before funding loans.

Asset groups

Enables grouping of the device/vehicle population into subsets by dealer branch, assigned collection agent or portfolio. Asset groups allow lenders to limit vehicle data to a specific set of users, preventing access to information for vehicles outside the group. (Also available in GoldStar Pro.)


Spireon also has added a new Impound Lots feature to GoldStar Pro and GoldStar Enterprise which alerts dealers and lenders when vehicles have been taken to an impound lot. The feature includes the largest pre-built database of Impound Lots in the nation, with ongoing additions to the repository on a regular basis. GoldStar users can submit additional local Impound Lots to the system using a simple online button.

“Tow yards will typically wait 10-14 days before notifying us that one of our vehicles has been in their impound lot. Depending on the city, fees can range from $50-$115 per day. By sending alerts to us within a day instead of weeks, the new Impound Lots feature in GoldStar could save us thousands of dollars every week,” said Laverne Davidson of LD Motors.

“Our objective with GoldStar is to provide early warning signs of potential defaults, allowing dealers and lenders to engage early and help customers stay in their vehicles and stay on payment schedules,” said Reggie Ponsford, Spireon’s senior vice president of sales for Automotive Solutions. “Proactively communicating with customers based on GoldStar’s predictive analytics has resulted in significant cost savings for our customers, and in many cases, allowed them to collect three to four more payments per loan on average.”

To learn more about GoldStar Enterprise and other GoldStar features, visit www.spireon.com/goldstar-gps-vehicle-tracking.

About Spireon

Spireon, Inc. is North America’s leading connected vehicle intelligence company, providing businesses and consumers with powerful insights to track, manage and protect their most valuable mobile assets. The award-winning Spireon NSpire platform supports nearly 4 million active subscribers across the company’s growing suite of products for new and used car dealers, lenders and financial institutions, rental car agencies, commercial and local fleet operators, and consumers. Learn more a www.spireon.com.

Connect with us: Twitter, Facebook, LinkedIn

Media Contact

Emily Lynn Ashley, Havas Formula for Spireon, [email protected],
619-234-0345

  • About
  • Latest Posts

Press Release

Latest posts by Press Release

  • Binary Automotive to Present Expert Panel Debating Price vs. Value at Fall Digital Dealer Conference - October 10, 2018
  • Roadster Launches New Desking Solution to Help Sales Managers Bring a New Level of Trust and Efficiency to the Car-Buying Process - October 10, 2018
  • Toyota CH-R Launch Campaign Powered by Outsell AI-Driven Marketing Automation Platform Honored With Industry Awards - October 9, 2018

80

SHARES
Share on Facebook
Tweet
Follow us
Save
Share
Share
Share
Share
Share
Share
Share
Share
Custom
Custom
Custom
Custom
Custom

Filed Under: What's New Tagged With: auto dealership marketing, GoldStar, Impound Lots, NSpire, Spireon

Explore

advertising AI artificial intelligence auto dealer marketing auto dealership marketing big data CFPB compliance consumer behavior Cox Automotive CRM customer experience customer loyalty customer retention customer service data dealership business dealership websites digital marketing DMS f&i facebook finance and insurance google inventory management lead generation marketing millennials mobile mobile marketing NADA online reviews personalization pre-owned vehicles sales sales leads search engine optimization seo service department social media social media marketing technology training vendors video marketing

Primary Sidebar

Stay Informed

  • Facebook
  • LinkedIn
  • Twitter

Explore a topic

E-mail Newsletter

Join Our Vendor Community

Register Here

Share This

LINKEDIN

Recently Published

  • Why Should I Buy From Your Dealership? 4 Popular Products To Consider Offering
  • NEW PODCAST EPISODE: Don’t Stop (Thinking about Tomorrow)
  • Creating the Ultimate Dealership Customer Experience
  • NEW PODCAST EPISODE: Better Safe Than Sorry
  • Harmful Dealership Advertising: The Lollipop 1 Model

Podcast: Inside Auto with Ilana Shabtay

Podcast: Carearing with Laurie Halter

TWITTER FEED

Tweets by Dealer_Mark_Mag

Footer

Quick Links

About Us
Weekly Newsletter Sign Up
Expert Panel
Industry Events
Join Our Vendor Community
Advertising

Follow us

  • Facebook
  • LinkedIn
  • Twitter

Site Search

Copyright © 2021 · Dealer Marketing Magazine