The internet and social media have created a society of consumers who expect information immediately at any time of day or night. In an always-connected world, information is so readily available that our expectation of instant satisfaction has spilled over to our interactions with businesses. Customers just won’t wait for a response. Even dealerships with seemingly long … [Read more...] about How AI and Intelligent Messaging Help Dealers Increase Sales and Service Revenue
artificial intelligence
Lead Provider Awards 2018 Winners
Conversica, the leader in conversational artificial intelligence (AI) for business and the only provider of AI-driven lead engagement software for dealerships, is proud to announce the winners of its first-annual Lead Provider Awards, honoring excellence among the nation’s top automotive lead providers. Ten outstanding companies have been honored in seven categories: … [Read more...] about Lead Provider Awards 2018 Winners
Interview: Ben Brigham, Father of Automotive Retail AI
Ben Brigham, founder of Conversica, brought the power of artificial intelligence (AI) into the world of automotive retail. He is a true industry trailblazer. Following his graduation from the University of Washington in 2007, Brigham founded AutoFerret.com (later Conversica). There, Brigham and his team harnessed the potential of AI for generating and following up on leads … [Read more...] about Interview: Ben Brigham, Father of Automotive Retail AI
Consumer Behavior Study Upends Common Misconception That the Vast Majority of Online Shoppers are Ready to Buy
Indianapolis — August 8, 2018 — PERQ, experts in online consumer engagement and shopping behavior, has released new analysis of consumer call-to-action (CTA) data with key learnings for websites of brick and mortar businesses who sell (or lease) high-consideration, big ticket items—especially in the automotive, home furnishing and multifamily leasing verticals. The research, … [Read more...] about Consumer Behavior Study Upends Common Misconception That the Vast Majority of Online Shoppers are Ready to Buy
Conversica Announces the Lead Provider Awards for 2018
Lead providers are an essential part of most auto dealerships’ sales success. These companies provide sales leads of consumers in the market to purchase a vehicle from a dealership. One of the services provided by Conversica is using artificial intelligence (AI) in the form of warm conversations to help auto salespeople process those leads. Conversica engages leads, keeps … [Read more...] about Conversica Announces the Lead Provider Awards for 2018