Modern, digital-savvy consumers are radically different than previous generations of auto shoppers. Over the past 20 years, Amazon has taught them to seek out highly personalized, frictionless omnichannel customer experiences. Meanwhile, Apple’s 2007 introduction of the iPhone has fundamentally changed consumer behavior, with customers multitasking across multiple … [Read more...] about How Video Can Fill the Gaping Hole in the Middle Tier of Automotive Marketing
Dealer Marketing Magazine