According to a recent Cox Automotive study, 83% of consumers want to start their car buying journey online. Given the growth of digital shopping experiences in categories outside of automotive, this desire shouldn’t surprise anyone. Over the last decade, we’ve seen other industries develop strong digital retailing options that supplement or even supplant the in-store … [Read more...] about Carvana Has Nothing on You
Cox Automotive
Dealertrack DMS’ Lifetime Learning Portal Answers Industry Need for Customized, Comprehensive Training
Salt Lake City — September 7, 2018 — As a lack of ongoing training continues to impact employee retention and overall profitability, dealerships nationwide are hard-pressed to reassess their employee programming strategies. According to a recent Cox Automotive dealership staffing study, only 54 percent of new hires in customer-facing roles said they received enough training to … [Read more...] about Dealertrack DMS’ Lifetime Learning Portal Answers Industry Need for Customized, Comprehensive Training
New Automotive Service Industry Study Reveals Entry Points to Multibillion-Dollar Opportunity
Redwood City, CA — September 5, 2018 — Amid the flattening automotive retail market, dealerships are turning to fixed operations to future-proof their businesses. Surveying 3,550 consumers and 404 franchise dealership employees, Cox Automotive Inc. conducted the 2018 Service Industry Study to explore the current state of the service market and help dealerships understand and … [Read more...] about New Automotive Service Industry Study Reveals Entry Points to Multibillion-Dollar Opportunity
Vehicles Nearly Two Times More Likely to Sell With Title, According to Dealertrack
North Hills, NY — August 9, 2018 — Long-standing proprietary research1 shows vehicles holding a title are nearly two times more likely to sell off auction lots on first pass than vehicles without titles. To help both dealers and lenders take advantage of this trend, Dealertrack’s breakthrough Accelerated Title solution creates cost savings through faster, electronic payments to … [Read more...] about Vehicles Nearly Two Times More Likely to Sell With Title, According to Dealertrack
More Engagement, More Leads, More Deals: All-New Autotrader Delivering More Value for Dealers
Atlanta — August 6, 2018 — Six months into its dramatic transformation, Autotrader is delivering the more dynamic car-shopping experience it pledged to car buyers and dealers at the beginning of 2018. For consumers, the optimizations have yielded a faster and more personalized online shopping experience with true price transparency, contributing to increases in traffic and … [Read more...] about More Engagement, More Leads, More Deals: All-New Autotrader Delivering More Value for Dealers