There are many great resources that teach dealership owners and employees on how to run a dealership. There are even more amazing options on business fundamentals. The one that most influenced my experience as a manager both at a dealership and of DealerScience as a growing start-up is Leadership and Self Deception: Getting Out of the Box by the Arbinger Institute. … [Read more...] about The Principles of Leadership and Self-Deception
leadership
7 Steps to Plan Technological Change Management
Whether you’ve decided it’s time to transform your sales process or adopt a new technology, change management is a process you need to plan thoroughly. Too often, however, the human element of technology implementation is not fully taken into account, and the result is a less-than-successful launch. Depending on how entwined your daily processes are with your current … [Read more...] about 7 Steps to Plan Technological Change Management