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online reviews

NEW PODCAST EPISODE: Experimarketing – Positive Reviews, Positive Results

January 7, 2021 by Colin Carrasquillo

On this episode of Experimarketing, Colin and Matt connect with Brent Albrecht, VP of Business Development at Friendemic; the gang discuss optimizing a dealership's Google My Business listing and leveraging Google reviews as a part of a dealership's advertising plans and SEO strategy for 2021 and beyond! Google My Business is some of the best quality traffic a dealer can … [Read more...] about NEW PODCAST EPISODE: Experimarketing – Positive Reviews, Positive Results

The Importance of Reviews in Your Google AdWords Strategy

December 28, 2020 by Brent Albrecht

SEO Adwords

In our last article, Online Reviews: The Golden Key to a Solid SEO Strategy, we dove into how reviews can impact your Google SEO investment to increase your appearance in consumer searches. Reviews will also impact the ROI of your Google Adwords campaigns, and so it’s important to understand how reviews come into play for advertisers before you commit to a substantial … [Read more...] about The Importance of Reviews in Your Google AdWords Strategy

Online Reviews: The Golden Key to a Solid SEO Strategy

December 17, 2020 by Brent Albrecht

We seem to finally be getting to a point where I estimate a significant majority of dealers track and care about their review scores. However, the motive for actively managing reviews focuses on a couple of different objectives. One is to comply with OEM standards or excellence programs. For example, both General Motors and FCA require that dealers enroll in a Reputation … [Read more...] about Online Reviews: The Golden Key to a Solid SEO Strategy

Essential Things to Know About Handling Customer Reviews

June 4, 2020 by Jay Harper

It's no secret that online reviews hold more clout with potential customers than ever before. Digital word of mouth is having an outsized impact on your dealership, whether you like it or not. But, it is absolutely possible to use online reviews to your advantage. Dealing with customer reviews of your dealership boils down to two essentials: engaging with those customers in … [Read more...] about Essential Things to Know About Handling Customer Reviews

Tracking Online Reputation: You’re Still Counting The Wrong Thing

January 6, 2020 by Brent Albrecht

There is no denying that generating new reviews, week in and week out, is a critical component to a dealer’s business process, but a common misconception is that review count then, should be an important number to monitor.  Well, it is and it isn’t. Review count should be tracked, but only to measure one thing: does my review solicitation process work? However, the volume of … [Read more...] about Tracking Online Reputation: You’re Still Counting The Wrong Thing

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