articles tagged

customer service

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4 Things Automotive Retail Can Learn From Best Buy

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How Dealers Can Prevent Damage From Fake Negative Reviews by Competitors

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Maintain Your Service Department's Effective Labor Rate With Prepaid Maintenance

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How Artificial Intelligence Is Helping Flip the Script in Automotive

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A 10-Step Customer Retention Primer

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I'm a Millennial: Here's How I Want You to Sell Me a Car

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Customer Service Change Takes Time

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Stop Spinning the Wheels of Customer Service—Start Wowing Women!