Shopper Experience

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Mobile Shopping is Impacting Online Parts Sales

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How Combining Agile Thinking and Acknowledging the Individualism of the Customer is Disrupting Auto Finance

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Inventory Trends

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Supply Chain Issues and Inventory Challenges For Franchised New Car Dealers

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Parts eCommerce Fuels Revenue Growth in 2021

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Connecting & Collaborating to Grow to Boost Your Dealership

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Connected Car Helps Drive Automotive Retail Consolidation

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No Third-Party Cookie Data? How Dealers Can Leverage Marketing

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How Dealers Should Handle COVID (Co-author Kristina Vaquera)

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An Excellent Customer Experience Needs the Human Element

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Digital Transformation in the Automotive Industry

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Dealers Will Soon Have More Choices for Connected Car Services