Fixed Ops

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Improved Service Lines Improve Bottom Lines

Since the auto industry’s recent financial crisis, dealerships have been slow in rebuilding business. Although sales were good for 2011, they fell...

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Behold! A Way to Turn Warranty Expirations Into Service Gold

I’m certainly not a poet, as demonstrated by my effort at headline writing here…Nevertheless, the poetry of turning warranty expirations into service...

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How to Update Your Auto Body Shop for the Long Haul

Any good car dealership knows they must think about expanding their operations outside of just car sales. You need a sufficient department that vends...

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Parts for Profit—What a Dealer Needs to Know

I am writing this article for you, the dealer. It is your money that I am writing about—all the capital you have invested, and the lack of...

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