Industry News
Dealership Inventory Crisis: Marketing Lessons From the COVID-19 Crisis
It’s obvious that fluctuations in inventory are going to dominate the automotive narrative for the rest of 2021. And while it seems like we’ve just...
B+: Social Responsibility through Heliotropic Leadership
How do we make a positive impact other than just selling cars? Not just in our attitudes but in our actions. What does it mean to be positive? When...
Why Diversity, Equity and Inclusion are Key to Dealership Success
Like many industries, the automotive industry has seen an increased—and much needed—focus on diversity in recent years. Why much needed? Consider...
Reputation is Everything. Hispanic Car Buying Preferences Survey Review
In my first article on Hispanic Car Buying Preferences, I gave a broad overview of our 2020 and 2021 surveys. For this article, I will focus on...
A Revealing Look At Dealership Homepage Banners
The emphasis many dealers place on creating homepage banners is a glaring example of the industry’s failure to communicate changing consumer...
Connected Car Opportunities in Parts and Service
There has been a lot of attention paid to opportunities for Connected Car technologies in Sales and F&I, with ideas like personalized shopping,...
3 Pieces of Content Your Car Dealership Needs Today
Let me ask you this: What content is your dealership creating every day? More often than not when I ask that question I get pulled into conversations...
Auto Dealers: What’s Your Total Cost of Risk (TCOR)?
Financial statements track how you are doing financially every month. Consider measuring and benchmarking TCOR as a part of your ongoing financial...
Is it Time to Make the Entrepreneurial Leap?
The last year and a half has been one of the immense transitions and has left many of us asking if we’re in the right place and if what we’re doing...
2021: Will Your Car Dealership Go From Success to Hot Mess?
I’m not one to sugarcoat a crisis, but the pandemic has created at least one happy consequence for car dealers — vehicle shortages. With people...
The Automotive Retail Shift
The automotive industry on the retail side has been seeing some nice profitable shifts in recent months. Here we are in the hottest-selling part of...
Embracing Change As a Leader - Get Comfortable With Being Uncomfortable
Leaders who embrace change have a dynamic team with a stronger and healthier culture, whereas dealerships that aren’t open to change tend to BE...