Best Practices
Your Buyers Are Anxious. Is Your Marketing Making It Worse?
A 2026 survey of more than 3,000 U.S. drivers found that nearly 7 in 10 buyers (69.1%) felt financially concerned at the time of their vehicle...
How Hometown Dealerships Can Compete as National Chains Expand
By Tiger Okeley, Executive Board Member at Oak Motors Carvana made its name in online-only used-car sales, and lately it's been buying new car...
The 2026 Dealership Cyber Crisis: 3 Attacks and How to Reduce Risk
The automotive retail sector is facing a growing wave of sophisticated cyberattacks. From massive data aggregator breaches to weaponized artificial...
The Future of Automotive Marketing Is Decision Intelligence
By Mike Morgan, CRO of Launch Labs · View Mike Morgan's official profile Most dealerships and dealer groups are not short on metrics. These days,...
What’s a Five-Star Online Reputation Really Worth? A CFO’s Perspective
These days, managing your dealership’s online reputation is a bit like trying to keep a balloon from touching the floor using only your head -...
End of Discussion
By Tom Kline, Better Vantage Point | Tuck The Octopussm Can we stop having this conversation now? Every time a regulator takes action against...
The Invisible Risk Inside Your Dealership's AI Boom
There is a moment happening inside dealerships right now that nobody is talking about publicly. A GM, a fixed ops manager, or an F&I director sits...
Triple Threat
A “triple threat” is usually a compliment. In theater, it’s the performer who can act, sing, and dance. In football, it’s the player who can run,...
Fraud Always Follows Incentives: AI Just Brought a Map
This article is part of a special cybersecurity feature brought to you by DMM, in partnership with Opia, and written by Sara Lomax. I’ve spent almost...
You're Pointing AI in the Wrong Direction
There's a gold rush happening in automotive retail right now, and almost everyone is running toward the wrong mountain. Walk any industry trade show...
From Zero to AI: How Dealers Can Start Using Artificial Intelligence Today
Walk into most dealerships and ask about AI, and you’ll hear the same thing: “That’s just another vendor fad. We tried it and it didn’t work. I don’t...
The Risks Of Playing Blind: Lessons from Steinway’s Wood Shortage
Who would’ve thought a Seattle-made piano business could be shaken by a tree-cutting fight in Alaska? That’s exactly what the Wall Street Journal...