Commentary

It might sound counterintuitive, but one of your best ongoing opportunities for boosting dealership sales lies in the Service department. Consider...

The industry is forecast to be stable in 2020. Stable may be a welcome word for many and is certainly better than the prediction of decline we all...

Carol Marshall

• Feb 18, 2020

Before we start exploring the reasons why every car dealer must conduct an on-site compliance audit in his car dealership, let us form an overview of...

Max Zanan

• Feb 12, 2020

Ali Reda sells more cars each year than any other human being on the face of the earth, and whenever he gets ready to leave a local restaurant, his...

Terry Lancaster

DMM Expert • Feb 7, 2020

Recently I attended the Annual Industry Summit in New Orleans. About a week before my flight, I received an email from Southwest announcing the...

Welcome to Boston. There are five Dunkin’ Donuts within a quarter of a mile from my office. I’ve selected my Dunkin’ of choice based on strict...

The word “innovation” gets thrown around a lot when we talk about dealers who manage to stay ahead of the curve year after year, even as the industry...

What is that awful smell? You know, that smell you sniff when you meet a “slick” salesperson? What is the definition of a professional? Is it someone...

Justin Gasman

• Dec 23, 2019

Do you know the difference between the Frigidaire Professional dishwasher and the Gallery dishwasher? Nope. How about Lenovo T and X series laptops?...

I have been earning a commission-based income for over 15 years. As a result, people often ask me how I deal with the uncertainty of my monthly...

The process of buying and selling cars has evolved substantially over the past decade. No longer do car shoppers go straight to the dealership;...

Amy Hughes

• Nov 28, 2019

How smart is your new Smart TV? Smarter than you think. Because in addition to cool new features like streaming apps, voice control and Bluetooth...

Ed Steenman

DMM Expert • Nov 25, 2019