Industry News
Parts Departments: the key to dealership success
In my work with hundreds of parts departments, I’ve witnessed time and time again parts and service departments being undervalued and neglected by...
Harnessing the Power of the Parts Department in the New EV Era
As the automotive industry races towards an increasingly electric future, dealerships face the challenge of adapting to the rise of electric vehicles...
Meet Aja Goldey
Bespoke Auto Marketing Strategist, DealerApps My journey into the automotive industry began with a part-time job at a dealership during college. At...
Tuck The Octopus
Managing, owning, and running a dealership can feel like trying to tuck an octopus into bed at night while the tentacles keep flopping out! My close...
CXAUTO2023 Speaker Spotlight: Kirk Preiser
Director of Retail Buying Experience, Audi of America When people ask me how I got into automotive, I laugh because it wasn’t something I had...
Meet Terry Lancaster
Marketing Strategist, Trainer, Content Creator at How to Sell More Cars Picture this: It’s the 1970s, and I’m a young kid sitting in my grandfather’s...
Meet John Sternal
Partner, Director of PR & Social Media, Merit Mile Growing up in Connecticut, I experienced an atypical childhood due to losing my biological mother...
Meet Sarah Vantine
Vice President of Sales at Quantum5 Growing up, I had two very high-achieving parents who instilled self-sufficient resilience. They helped shape my...
Meet Fleming Ford
President, Culture Ignited & DEI Champions Council for Retail Automotive; Director I would go back to my parents as the beginning of my journey. In...
CXAUTO2023 Speaker Spotlight: Lee Ann Gehrs
I’ve been with Holman for 17 years now, and it is the organization with which I’ve spent the vast majority of my career. The leadership and employees...
Meet Ed Steenman
Owner, Steenman Associates Growing up in Hawaii, I had the unique opportunity to intern at a local radio station at just 14 years old; I was the...
CXAUTO2023 Speaker Spotlight: Kevin Frye, Jeff Wyler Automotive Family
Like many people in the automotive industry, I fell into my position. My wife and I had a chain of five eBay stores where we helped customers sell...