Industry News
What’s the Status? How Dealerships Can Avoid Missed Opportunities With Existing Clients
“Hi, I’m calling about my vehicle. Do you know what the status of it is and when it will be ready?” Dealerships across the country hear some version...
Meet Tom Kline
Lead Consultant & Founder, Better Vantage Point I am a third-generation car guy – it’s in my DNA. My grandfather, Irving Kline, took a business risk...
Three Industry Thought Leaders: Key Changes in the Retail Automotive Landscape
In this two-part series, Ed Steenman meets with Nathan Hollenbeck, Matthew Phillips, and Mike Conley to discuss problems facing local dealerships....
When Corporate Responsibility is Personal
I can carry a conversation about diversity, equity, and inclusion (DEI) like any other executive, and I ensure that our company follows policies that...
Meet Stephanie Clark
Marketing Director, Bob Ruth Ford Leadership came quickly to me; I have always been into sports and have had the privilege of captaining several...
Dealership Data is Key to Unlocking the True Power of ChatGPT
ChatGPT. It’s everywhere. It’s taken over social media and the evening news - it’s come up in work meetings and over dinner with family and friends....
People in Automotive: Allie Peters
In this month's edition of People in Automotive, Laurie Halter meets with Allie Peters, Fixed Ops Director at the Cavender Auto Group. Allie is open,...
Parts Departments: the key to dealership success
In my work with hundreds of parts departments, I’ve witnessed time and time again parts and service departments being undervalued and neglected by...
Harnessing the Power of the Parts Department in the New EV Era
As the automotive industry races towards an increasingly electric future, dealerships face the challenge of adapting to the rise of electric vehicles...
Meet Aja Goldey
Bespoke Auto Marketing Strategist, DealerApps My journey into the automotive industry began with a part-time job at a dealership during college. At...
Tuck The Octopus
Managing, owning, and running a dealership can feel like trying to tuck an octopus into bed at night while the tentacles keep flopping out! My close...
CXAUTO2023 Speaker Spotlight: Kirk Preiser
Director of Retail Buying Experience, Audi of America When people ask me how I got into automotive, I laugh because it wasn’t something I had...